Privacy Policy

HowtoCancelSolar ("we," "us," or "our") operates howtocancelsolar.com. This Privacy Policy explains what information we collect when you visit the site or request a free solar contract review, how we use that information, and the choices you have. By using the site, you agree to the practices described here.

Information We Collect

Information you give us. When you request a contract review or contact us, we collect the details you enter, such as your name, email address, and phone number, along with any documents you upload. Uploaded documents may include your solar lease, power purchase agreement, loan paperwork, or purchase contract, and those documents can contain personal details such as your address and account information.

Information collected automatically. Like most websites, we automatically receive technical information when you visit, including your IP address, browser type, device type, pages viewed, referring pages, and the date and time of your visit. Some of this information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to review the solar agreement you send us and explain what it contains, to respond to your questions and follow up about your review, to operate, maintain, and improve the website, to understand how visitors use the site, to protect the site against fraud and misuse, and to comply with legal obligations.

How We Share Information

We use the information you submit to review your solar agreement and respond to you. If your situation needs specialist help, we may refer your case to a trusted partner, such as a solar contract or cancellation company, and share your name, contact details, and information about your agreement with them so they can help. We also share information with service providers who help us run the website and deliver our services, such as hosting, email, and form processing providers, only as needed for them to perform those services. We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition, or sale of assets.

Cookies and Analytics

Cookies are small files stored on your device that help the site function and help us understand how it is used. We may use analytics tools that collect information about your visit in aggregated form.

You can set your browser to refuse or delete cookies. Some parts of the site may not work as intended if cookies are disabled.

Data Retention

We keep personal information and uploaded documents only as long as needed to provide your review, respond to you, meet legal and record keeping requirements, and resolve disputes. When information is no longer needed, we delete it or de-identify it.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encrypted connections to the website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may unsubscribe from our emails at any time by using the unsubscribe link in the message or by contacting us. You may also ask us to access, correct, or delete the personal information we hold about you.

State Privacy Rights

Depending on where you live, including California and other states with consumer privacy laws, you may have additional rights. These can include the right to know what personal information we collect and how it is used, the right to request deletion or correction, and the right to opt out of the sale or sharing of your personal information. To opt out, or to make any other privacy request, call (520) 686-7921 or send us a message through our contact page with the words “Do Not Sell or Share.” We will not treat you differently for exercising these rights.

To make a request, contact us using the details below. We will verify your request before responding, and we will not treat you differently for exercising your rights.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Links to Other Websites

The site may link to third party websites, such as government resources. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Your continued use of the site after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us through the free contract review form on our Contact Us page and include "Privacy Request" in your message.